I’m an international Operations and People professional with 9+ years of experience across Europe, combining HR, customer operations, workforce management, process improvement, and team leadership.
Throughout my career, I’ve worked in fast-paced, international environments where I’ve managed teams, improved operational performance, supported employee experience, and built more efficient ways of working.
At UNIQLO, I progressed from managing customer service operations in Spain to a broader European Operations role, supporting multiple markets and large teams. My responsibilities included workforce planning, SLA and KPI management, vendor coordination, training, performance management, and process optimisation. I also worked on automation and digital initiatives to improve efficiency and service quality.
More recently, at Outright Games, I’ve been working in People/HR Operations, covering recruitment, onboarding and offboarding, payroll coordination, HR policies, employee relations, compensation, workforce planning, organisational changes, and employee experience initiatives. I’ve also supported hiring, restructuring projects, internal communications, and cross-functional People projects.
I’m particularly interested in roles where I can combine operations, people, data, and problem-solving. I’m open to opportunities in People Operations, HR Operations, Business Operations, Customer Operations, Employee Experience, Workforce Management, Program Management, and other cross-functional operational roles.
I’m based in Spain and currently looking for fully remote international opportunities where I can contribute to a growing, distributed company. I’m especially motivated by roles where I can improve processes, support teams, solve operational challenges, and help organisations scale in a practical and people-focused way.
