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alvaro cardenas

@alvarocardenas

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Experienced onboarding specialist with a focus on process optimization.

Colombia

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What I'm looking for

I seek a dynamic role that fosters collaboration and innovation, focusing on HR processes and employee engagement.

I am a Mechatronic Engineering graduate with a strong background in HR operations, onboarding, and customer service within multinational environments. My expertise lies in process optimization, compliance with Colombian regulations, and workflow automation, which has allowed me to drive efficiency and enhance employee satisfaction.

In my current role as a Senior Onboarding Specialist at EXLService, I coordinate with cross-functional teams to ensure the seamless onboarding of over 300 employees annually. I have successfully monitored and analyzed onboarding metrics, leading to a 20% reduction in integration time. My commitment to delivering effective training sessions has boosted team performance by 30%, showcasing my dedication to fostering a collaborative work environment.

Experience

Work history, roles, and key accomplishments

Current

Senior Onboarding Specialist

Current

EXLService

Jul 2024 - Present (10 months)

As a Senior Onboarding Specialist, I coordinate with cross-functional teams to ensure seamless onboarding of over 300 employees annually. I monitor onboarding metrics for process improvement and deliver training sessions to enhance team performance.

Onboarding HR Software Project Management Data Analysis Training Delivery Process Optimization Cross Functional Collaboration Communication Excel

Onboarding Specialist

Foundever

Oct 2022 - Jun 2024 (1 year 8 months)

In my role as an Onboarding Specialist, I led full-cycle onboarding for the North America region, ensuring compliance with employment regulations and introducing automation tools to reduce administrative errors.

Onboarding Compliance Automation Tools Stakeholder Engagement Background Checks Communication Detail Oriented

Education

Degrees, certifications, and relevant coursework

Universidad De Pamplona

Graduate Diploma, Industrial Automation

2023 - 2024

Graduate Diploma in Industrial Automation focusing on advanced automation techniques and their applications in various industries.

Universidad De Pamplona

Bachelor of Science, Mechatronic Engineering

2015 - 2024

Mechatronic Engineering graduate with strong experience in HR operations, onboarding, and customer service within multinational environments. Expert in process optimization, compliance, and workflow automation.