AAaluvis aluvisia
@aluvisaluvisia
Confidential personal assistant specializing in family office and lifestyle management.
KenyaWhat I'm looking for
I am a highly organized and discreet Personal Assistant with over a decade of experience providing high-level lifestyle and executive support in private and professional environments. I have managed calendars, end-to-end travel, household administration, purchases, bill payments, and expense tracking with a focus on confidentiality and reliability.
My background includes remote and on-site roles supporting senior stakeholders, resolving complex customer issues, and maintaining detailed records across CRM and administrative systems. I have led customer operations, fraud-sensitive onboarding tasks, and coordinated logistics while ensuring strict data handling and compliance.
I bring proactive problem-solving, exceptional attention to detail, and strong communication skills to family office environments. I am available for fully remote work, long-term engagements, and dynamic household support where discretion and professional integrity are paramount.
Experience
Work history, roles, and key accomplishments
Personal Assistant
Gifted Hands Educational Centre
Mar 2024 - Oct 2025 (1 year 7 months)
Provided dedicated personal and administrative support including calendar management, travel booking, confidential communications, and household administration to senior stakeholders, improving schedule reliability and task completion.
Senior Customer Experience Specialist
Sendwave International
Jan 2023 - Feb 2024 (1 year 1 month)
Managed sensitive customer information with strict confidentiality and accuracy, handled documentation and data processing under compliance standards, and resolved customer issues to maintain service quality.
Customer Support Specialist
Jumia Kenya Limited
Jan 2020 - Dec 2022 (2 years 11 months)
Provided remote technical customer support, maintained accurate CRM records, and optimized response workflows to improve issue resolution efficiency for customers.
Head of Customer Operations
Teita Estate Limited
Jan 2011 - Dec 2019 (8 years 11 months)
Delivered lifestyle and administrative support to senior management including travel coordination, expense reconciliation, household administration, and confidential document management to streamline daily operations.
Logistics Assistant Manager
Teita Estate Limited
Aug 2008 - Dec 2010 (2 years 4 months)
Managed logistics records and supported personal logistics requests, ensuring accurate data entry and timely coordination of operational tasks.
Accounts Assistant
Teita Estate Limited
Feb 2005 - Jul 2008 (3 years 5 months)
Supported bill payments, payroll documentation, and expense tracking to maintain accurate financial records and timely payments.
Education
Degrees, certifications, and relevant coursework
UNUniversity of Nairobi
Master's Degree, International Studies
Completed a Master's degree in International Studies at the University of Nairobi.
UNUniversity of Nairobi
Bachelor of Arts, Communication
Completed a Bachelor of Arts in Communication at the University of Nairobi.
Ricatti School of Business
Diploma, Business Administration
Completed a Diploma in Business Administration at Ricatti School of Business.
Kenya School of Accountancy
CPA Section 1, Accounting
Completed CPA Section 1 coursework at the Kenya School of Accountancy.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Social media
Job categories
Skills
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