Althea Mae Villas

Maintained accurate financial records and managed daily accounting transactions. Performed bank, credit card, and account reconciliations, and supported month-end closing and general bookkeeping functions.

Provided customer support through chat and CRM systems, managing client records and communications. Assisted with sales, follow-ups, and customer retention while maintaining confidentiality and data accuracy.

Created and managed multiple social media accounts, implementing targeted marketing strategies to increase brand visibility and engagement. Analyzed and experimented with diverse marketing strategies, providing concise feedback to improve marketing efficiency.

Executed precise lead qualification processes, establishing valuable connections to support company growth. Facilitated the seamless transfer of qualified leads to licensed agents, achieving a 94% average scorecard weekly.

Managed multiple marketing accounts effectively, delivering measurable improvements in client engagement and satisfaction.

Pursued a Bachelor of Industrial Technology with a major in Electronics Technology.