I'm managing end-to-end order, return, and support processes for Platform 97's US market, building Google Sheets tracking systems for real-time order, inventory, and return metrics. I use automation and correction scripts to streamline data entry, resolve system discrepancies, and maintain daily operational KPIs with 100% accuracy.
I've also coordinated field operations, staffing, shift planning, and crisis management for large-scale events of 100+ participants. My background in History and International Relations supports my analytical research, client relations, and operational reporting work.
