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Alona Jane Morelos

@alonajanemorelos

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Administrative professional at SSReserve handling order fulfillment and Airtable transaction records.

Philippines

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What I'm looking for

I'm seeking to contribute my expertise in administrative support, procurement, and client relations to a dynamic, growth-oriented organization.

At SSReserve, I fulfill orders on sales platform websites, purchase inventory and parking passes, and log transactions in Airtable. I also support order management and other fulfillment tasks.

At Newparts Inc., I supported automotive customers with product information, compatibility guidance, and order concerns through phone, email, and live chat. My experience also includes procurement coordination at Series Consulting and parts administration at Hyundai Alabang Inc. San Pablo Branch.

Experience

Work history, roles, and key accomplishments

Current

Remote Fulfillment Assistant

Current

SSReserve

Jun 2025 - Present (1 year 4 months)

Fulfill orders on sales platform websites, purchase inventory and parking passes, and log transactions in Airtable. Support various fulfillment and order management functions as needed.

Order Fulfilment Order Management Airtable Online Ordering Platforms Inventory Purchasing

Remote Website Customer Support

Newparts Inc.

Jun 2024 - Feb 2025 (8 months)

Provided expert-level customer service to automotive enthusiasts via phone, email, and live chat. Resolved inquiries, collaborated with warehouse teams, and documented interactions in CRM.

Customer Service CRM Product Knowledge Order Processing Communication Skills Problem Solving

Time Entry and Procurement Coordinator

Series Consulting

Sep 2023 - Jan 2024 (4 months)

Provided administrative support to the Purchasing Head, processed invoices, managed Datto data feed, and created purchase and sales orders. Coordinated tasks and maintained expense records.

Procurement Invoice Processing Purchase Order Sales Orders Datto Expense Management Supplier Management

Parts Admin/Parts Counterperson

Hyundai Alabang Inc. San Pablo Branch

Aug 2017 - Dec 2022 (5 years 4 months)

Interacted with customers, corrected invoices and repair orders, monitored parts receiving and inventory, and maintained documentation. Submitted weekly and monthly reports.

Inventory Management Customer Service Parts Catalog Invoicing Documentation Reporting

Admin Officer

Melrose School of San Pablo

Aug 2016 - Feb 2017 (6 months)

Interacted with parents regarding enrollment and tuition payments, maintained payment records and student statements, encoded payroll, and tutored elementary students.

Administrative Support Customer Service Record keeping Payroll Processing Tutoring