Trisha Pauline Amon
@trishapaulineamon
Detail-oriented Procurement Specialist with 4 years in purchasing, supplier coordination, and customer service—focused on accuracy and fast fulfillment.
What I'm looking for
I’m a detail-oriented procurement professional with 4 years of experience in purchasing and customer service. I specialize in supplier coordination, order processing, and ensuring data accuracy—so orders, quotations, and records stay correct and on time.
In my recent roles, I assisted customers via chat and email for orders, deliveries, returns, and refunds, resolving issues like damaged, missing, or delayed items while meeting quality and response-time targets. I also documented interactions properly to keep accurate account records and processed return requests and refund transactions reliably in the system.
Earlier, I worked as a Procurement Specialist / Customer Service, Executive, where I processed tenders, quotations, inquiries, and orders, prepared competitive quotes, verified stock and pricing, and coordinated with suppliers and internal teams for accurate, on-time fulfillment. I also supported procurement workflows such as requisition validation and purchase order processing, and maintained 100% data accuracy through pricing quotation and invoice documentation work.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Alorica Teleservices
Jul 2024 - Feb 2026 (1 year 7 months)
Assisted customers via chat and email with order, delivery, return, and refund inquiries; resolved damaged, missing, or delayed item issues. Processed return requests and refunds in the system while documenting interactions to maintain accurate account records and meet response-quality targets.
Procurement Specialist
Amos Solutions
Aug 2023 - Mar 2024 (7 months)
Processed customer/client tenders, quotations, inquiries, and orders; prepared competitive quotes and verified stock and pricing. Managed orders, tracked deliveries, resolved issues, and coordinated with suppliers and internal teams to support accurate, on-time fulfillment and purchase order processing.
Data Entry Specialist
Fuji Trading Co. Ltd
Sep 2019 - Aug 2023 (3 years 11 months)
Maintained 100% data accuracy while entering prices and product details into the system and preparing pricing quotations. Ensured timely invoice documentation and submission.
Freelance Graphic Designer
Redbell Company
May 2016 - Jul 2019 (3 years 2 months)
Created engaging visuals, GIFs, and animations for online marketing, and designed logos and branding assets for various clients. Managed multiple design projects with consistent quality and on-time delivery.
Education
Degrees, certifications, and relevant coursework
Cavite State University of Silang
Bachelor of Science in Information Technology, Information Technology
2012 - 2019
Earned a Bachelor of Science in Information Technology at Cavite State University of Silang from 2012 to 2019.
Availability
Location
Authorized to work in
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