Ahmed MedHaT
@almehragaahmedmedhat
Highly motivated IT Support and Control Room Officer.
What I'm looking for
I am an IT Support and Control Room Officer with hands-on experience in troubleshooting and monitoring systems. My role at New Cairo Institutes has allowed me to provide real-time support for technical issues, ensuring the uptime of essential systems and assisting both students and staff with their computer and network-related problems.
Throughout my career, I have developed strong skills in hardware and software troubleshooting, basic networking, and the use of remote access tools. I thrive in high-pressure environments and am committed to problem-solving and effective communication within my team. My dedication to continuous learning is evident as I pursue certifications like CCNA and CompTIA Network+ to enhance my technical expertise.
Experience
Work history, roles, and key accomplishments
IT Support & Control Room Officer
New Cairo Institutes
Provided real-time technical support for issues within the institute and monitored security systems through control room equipment. Ensured the uptime of essential systems, assisting students and staff with computer and network-related problems, and documenting solutions.
Education
Degrees, certifications, and relevant coursework
Ahmed hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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