Karim Fouda - كريم فوده
@karimfouda
I troubleshoot hardware and software issues while delivering clear, professional customer support.
What I'm looking for
I've built over five years of hands-on experience diagnosing hardware issues, resolving software problems, and optimizing computer environments.
As a Business Information Systems graduate, I combine technical troubleshooting and networking fundamentals with clear English communication, active listening, and professional customer service. I can explain technical solutions simply, handle customer concerns professionally, and adapt my communication style to different users.
I'm open to English customer service or technical support opportunities, whether on-site or remote, and I'm willing to relocate when required.
Experience
Work history, roles, and key accomplishments
Software & Hardware Specialist
Self Employed
Over 5 years of hands-on experience diagnosing and troubleshooting hardware issues, resolving software problems, and optimizing computer environments.
Education
Degrees, certifications, and relevant coursework
Modern Academy for Engineering and Technology
Bachelor of Business Information Systems, Business Information Systems
Grade: Good (High) / GPA (2.67)
Pursuing a Bachelor of Business Information Systems (BIS) in the English Section, expected to graduate in 2026.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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