Allona Lusterio

As a dedicated and results-driven hospitality professional, I bring over two years of experience in the industry, with a strong background in hotel operations management. My expertise lies in delivering exceptional customer service, with a proven track record of providing accurate information and resolving guest inquiries efficiently.

Throughout my career, I have honed my skills in multiple departments, including front office, spa concierge, and bartending. I am proficient in various software systems, including Amadeus Reservations and Sabre Functionalities, and hold certifications in SmartServe and TrainCan Food Handler.

I am a team player with excellent communication skills, both written and verbal, and am fluent in English and Filipino. I am confident in my ability to work effectively in fast-paced environments, prioritizing tasks and managing multiple responsibilities with ease.