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Alliyah Dickens

@alliyahdickens

Message

Sales operations and social media manager driving process improvements.

Zimbabwe

Message

What I'm looking for

I am seeking a remote role in sales operations or digital marketing that values process improvement, automation, and data-driven social media growth.

I am a sales operations and social media management professional with over three years of experience optimizing sales workflows, inventory systems, and digital engagement. I have driven measurable improvements including a 30% reduction in order-processing errors, 25% inventory accuracy gains, and 25% Instagram follower growth while increasing engagement by 40%.

I combine technical proficiency in QuickBooks, multiple POS systems, Google Analytics, HubSpot and Hootsuite with strong administrative skills in data entry, order processing and inventory reconciliation. I seek remote roles in sales operations or digital marketing where I can apply process automation and strategic content management to boost efficiency and growth.

Experience

Work history, roles, and key accomplishments

Current

Sales Administrator

Current

Essentials

Jan 2021 - Present (5 years 1 month)

Processed 50+ daily sales orders and implemented automated invoicing checks that reduced order-processing errors by 30%; managed inventory across 4 POS systems improving stock accuracy by 25% and grew Instagram followers 25% while increasing engagement 40%.

Quickbooks Hootsuite Google Analytics Order Processing Inventory Management Social Media Strategy CRM

Administration & Social Media Manager

Genesis Real Estate Africa

Aug 2019 - Dec 2020 (1 year 4 months)

Automated responses to 100+ monthly rental inquiries via HubSpot, reducing response time by 50%; managed five social accounts and produced 15+ error-free property listings weekly while entering 200+ listings into MLS databases.

HubSpot Social Media Management Content Creation CRM Data Entry Analytics

Sales Administrator

Microkit

Mar 2018 - Jul 2019 (1 year 4 months)

Handled 30+ daily customer inquiries, reconciled inventory for 500+ SKUs using QuickBooks reducing discrepancies by 20%, and created promotional content with Canva that increased sales leads by 15%.

Quickbooks Customer Support Canva POS Data Entry Sales Promotions CRM

Sales Manager

Q Bar Pub and Grill

Jun 2017 - Feb 2018 (8 months)

Implemented stock-control procedures that reduced monthly waste by 18% and trained eight staff on POS systems and sales strategies to improve floor performance.

Stock Control Staff Training Sales Strategy Inventory Management Team Leadership Scheduling