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Allie MartinAM
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Allie Martin

@alliemartin

I bring clarity and momentum to complex product delivery.

United States
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What I'm looking for

I'm looking to bring clarity, organization, and momentum to complex work, helping teams turn ideas into actionable plans while bridging technical delivery and business goals.

At Wells Fargo, I led delivery operations for a $15M enterprise data governance product, enabling the pipeline across 12+ agile teams and 150+ team members. I built standardized Jira dashboards, planning routines, governance reporting, and a consolidated Confluence knowledge base to improve visibility and execution.

I turn complex ideas into actionable plans, bridging technical teams and business goals through facilitation, change management, and clear communications. Earlier, I improved regulated documentation at Southwest Airlines, cutting signage revision effort from 220 to 77 hours and helping avoid $50,000+ in potential DOT fines.

Experience

Work history, roles, and key accomplishments

Backroads logoBA
Current

Operational Specialist

May 2026 - Present (5 months)

- Tracked regional inventory (e.g., bikes, vehicles) using excel-based tracking system, ensuring adequate stock for upcoming trips and flagging potential shortages for regional managers
- Coordinated with trip leaders and local vendors to coordinate transportation, accommodations, activities, equipment, and other trip logistics and resolve any discrepancies across plans
- Maintained and prepared f

CB

Personal goal pursuit

Career Break

Mar 2025 - Oct 2025 (7 months)

In 2025 I pursued a life goal of thru hiking the Appalachian Trail! 172 days after taking my first step onto the trail in Amicalola Falls State Park, GA, I summited Mount Katahdin in Maine. Each day of this incredible experience taught me resiliency and strength in the face of challenges.

Wells Fargo logoWF

Agile Project Manager

Jan 2022 - Mar 2025 (3 years 2 months)

- Served as Release Train Engineer for enterprise data governance product operating under scaled-agile principles, overseeing operating routines and enabling the delivery pipeline across 12+ agile teams and 150+ team members. 

- Designed and implemented process improvements across issue resolution, release coordination, and UAT testing evidencing, documenting standardized practices in Jira / Conf

Wells Fargo logoWF

Strategy & Communications Consultant

Aug 2020 - Jan 2022 (1 year 5 months)

• Coordinated monthly advisory council for data management program, including executing
agenda, driving the forum, and partnering with stakeholders to develop and collate content
• Collaborated with enterprise program business partners to develop performance metrics, incorporating basic data analysis to support trend visibility and program health monitoring
• Researched, drafted, and distributed d

Self-employed logoSE

Bikepacker

Oct 2019 - Apr 2020 (6 months)

One time I bikepacked the length of South America (Instagram.com/bikeopaths for highlights). More so than any other period in my life, this time helped re-shape my approach to every day experiences.

Southwest Airlines logoSA

Senior Technical Writer

Dec 2018 - Oct 2019 (10 months)

• Overhauled process for developing, distributing, and auditing required airport signage through Lean Six Sigma continuous improvement project, which ultimately decreased the work hours for a revision from 220 to 77 and prevented $50,000+ of potential DOT fines
• Coordinated 50+ OSHA, HAZMAT/COMAT, and Safety Management System (SMS) documentation projects, including a three-phased SMS documenta

Southwest Airlines logoSA

Technical Writer II

Jul 2016 - Dec 2018 (2 years 5 months)

• Awarded Employee of the Quarter for providing superior customer service to internal customers and fellow team members
• Consulted on the communications approach for a company-wide commodity scanning initiative that was distributed to 30,000+ employees
• Researched specifications and conducted gap analysis for corporate emergency response program, using this information to provide recommendation

Forty Magazine logoFM

Contributing Writer

Apr 2016 - Jan 2018 (1 year 9 months)

40 Magazine helps young professionals build their dream career. As a contributing writer, I used my experience within the professional world to write articles focused on career development and work-life balance.

Southwest Airlines logoSA

Technical Writer I

Sep 2014 - Jul 2016 (1 year 10 months)

• Cultivated relationships with internal stakeholders, creating an avenue for a future project partnership in the external communications strategy for communicable diseases in response 2014-2015 Ebola outbreak
• Analyzed internal and external resources (e.g., CFR, Advisory Circulars) to resolve conflicting information, balance stakeholder requirements, and identify opportunities to improve technic

Southwest Airlines logoSA

Technical Writer Intern

May 2014 - Aug 2014 (3 months)

• Converted newly accepted manual used to audit ground operations procedures from MS Word to XML-based authoring system, collaborating closely with the subject matter expert to resolve content discrepancies and ensure the manual's adaptability as more auditing programs were added
• Completed QA reviews for maintenance procedures manual for completeness and accuracy
• Peer reviewed various opera

Auburn University College of Liberal Arts logoAA

Editorial and Marketing Assistant

Jul 2012 - May 2014 (1 year 10 months)

• Designing the branding packages for initial publications of Association of Teachers of Technical Writing (ATTW) book series, including cover art, online marketing content, and email notifications
• Developed lead lists of professional organizations and industry experts for the book series and coordinated associated marketing communications
• Authored first in-house style guide for ATTW and cop

Fidelity National Information Services logoFS

Technical Writer Intern

May 2013 - Aug 2013 (3 months)

• Edited the Tax Reporting System software documentation for grammar, content, and HTML formatting issues introduced during the conversion from Microsoft Word to Adobe RoboHelp
• Completed pre-conversion steps for a second software application

Freed-Hardeman University logoFU

Marketing Writer

May 2009 - May 2012 (3 years)

• Composed and edited press releases, student interest pieces, and community update articles for the university website, using content gleaned from in-person or teleconference interviews
• Assisted Director of Marketing at high-visibility campus events, including an annual benefit dinner featuring celebrity keynote speakers

Freed-Hardeman University logoFU

Circulation Desk Student Worker

Aug 2008 - May 2009 (9 months)

• Managed duties at the circulation desk, including inventory, book returns, and customer service.

Education

Degrees, certifications, and relevant coursework

SA

Scrum Alliance

Certified ScrumMaster (CSM)

Issued Jan 2026

GO

Google

Foundations of Project Management

Issued Nov 2025

GO

Google

Project Initiation: Starting a Successful Project

Issued Nov 2025

AT

Atlassian

Automating Jira

Issued Sep 2024

SA

Southwest Airlines

Lean Six Sigma Yellow Belt (ICYB)

Issued Jan 2019

AU

Auburn University

Master's degree, Technical and Professional Communication

2012 - 2014

FU

Freed-Hardeman University

B.A. in English, English

2008 - 2012

Tech stack

Software and tools used professionally

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