In my current remote Pharmacy Assistant role, I support more than 70 patients daily by phone and portal, resolving insurance rejections, refill delays, and prior authorizations. I also process and verify prescriptions while maintaining HIPPA compliance.
At Memorial Hospital, Pembroke, I supported hospital pharmacy operations by preparing and dispensing medications, managing inventory and controlled substance logs, and responding to nurses’ and patients’ requests.
At Koalla Cleaning, I coordinated client assignments and communication, and created a digital filing and client tracking system in Google Sheets. I also built the recurring-client scheduling system that increased repeat bookings and stabilized team calendars.

