Open to opportunities

Arika Hicks

@arikahicks

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Detail-oriented Certified Pharmacy Technician with extensive healthcare experience.

United States

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What I'm looking for

I seek a role in a supportive healthcare environment that values patient care and teamwork.

I am a Certified Pharmacy Technician with a strong focus on detail and accuracy in prescription filling and medication management. My extensive experience across various pharmacy settings has equipped me with the skills necessary to support healthcare teams effectively. I pride myself on my ability to communicate clearly with both patients and healthcare providers, ensuring that all parties are informed and compliant with safety regulations.

Throughout my career, I have demonstrated my commitment to patient education and regulatory compliance. My previous role as an HR Clerk has further enhanced my organizational and interpersonal skills, allowing me to maintain accurate records and support recruitment processes efficiently. I am passionate about contributing to a healthcare environment that prioritizes patient safety and quality care.

Experience

Work history, roles, and key accomplishments

Customer service representative

Computer share

Jan 2024 - May 2025 (1 year 4 months)

I was a time management organist skills. Customer service representative that answered in and outbound calls

Communication Skills Problem Solving Project Management Salesforce Customer Service Communication Analytical Skills Data Analysis Time Management Organizational Skills CRM Sales JavaScript

HR Clerk

PCS Industries

Apr 2021 - Feb 2023 (1 year 10 months)

Assisted with recruitment by screening resumes, scheduling interviews, and coordinating onboarding for seasonal staff. Maintained employee records for accuracy and compliance, and supported payroll processing by verifying timekeeping data and preparing documentation.

Recruitment Payroll Processing Compliance Communication Organizational Skills Onboarding

Certified Pharmacy Technician

Walgreens

Jan 2021 - Jan 2022 (1 year)

Answered phone calls and addressed inquiries from customers and healthcare providers. Accurately calculated dosages, filled prescriptions, and prepared labels, ensuring compliance with safety regulations.

Customer Service Medication Preparation Communication Regulatory Compliance Team Collaboration

Certified Pharmacy Technician

Kroger

Jan 2019 - Jan 2020 (1 year)

Stocked, labeled, and inventoried medications while maintaining accurate records. Prepared bills for insurance companies and coordinated with representatives to process claims and calculate co-pay information.

Inventory Management Medication Preparation Communication Regulatory Compliance

Receptionist

Teleperformance

Jan 2018 - Feb 2018 (1 month)

Greeted visitors and customers, providing friendly assistance. Managed the reception area, confirmed appointments, and directed calls using a central telephone system.

Customer Service Communication Organizational Skills

Certified Pharmacy Technician

Walgreens

Jan 2018 - Feb 2018 (1 month)

Assisted pharmacists in compounding medications and preparing specialized formulations. Educated patients on medication usage and maintained a clean pharmacy environment by following safety protocols.

Communication Regulatory Compliance Team Collaboration