Alissa McnairAM
Open to opportunities

Alissa Mcnair

@alissamcnair

Motivated professional with over 5 years in customer service.

United States

What I'm looking for

I am looking for a remote role that values communication and offers growth opportunities.

I am a motivated and detail-oriented professional with over five years of experience in customer service, scheduling, and administrative support. My background has equipped me with the ability to work independently and remotely, managing high-volume tasks while providing excellent communication and problem-solving skills in fast-paced environments.

Throughout my career, I have held various roles that have honed my skills in appointment scheduling, office administration, and customer service. As a Violations Processor at Verra Mobility, I ensured accurate data entry for license plate violations, while my role as a Schedule Coordinator at Kennedy Krieger Institute involved managing appointments for patients and clinicians with a focus on professionalism and urgency. I have also contributed to educational settings as a Teacher Assistant and have experience in remote tutoring, showcasing my adaptability and commitment to supporting others.

Experience

Work history, roles, and key accomplishments

KI

Schedule Coordinator

Kennedy Krieger Institute

Managed and coordinated appointment scheduling for patients and clinicians. Handled incoming calls and emails with professionalism and urgency. Maintained accuracy in EPIC systems and supported documentation tasks.

BS

Teacher Assistant

Baltimore County Public Schools

Supported teachers in classroom management and lesson planning. Worked one-on-one with students to support learning and behavior goals. Maintained attendance and classroom activity records.

AM

Remote Reading Tutor

Amplify

Taught reading to K-8 students in virtual sessions across multiple states. Managed up to 13 classes per day and tracked student progress.

Education

Degrees, certifications, and relevant coursework

SS

Sparrows Point High School

High School Diploma, General Studies

Completed high school education.

Tech stack

Software and tools used professionally

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Alissa Mcnair - Violations Processor - Verra Mobility | Himalayas