I've built SaaS platforms, enterprise portals, and contact-center applications at Virtual Proz, Ebryx, ICommunix, and SeeBiz. At Virtual Proz, I delivered 8+ product areas for a ticket and case management platform, including dynamic forms, workflows, approvals, dashboards, and reporting.
I work across Angular, Node.js, NestJS, GraphQL, and Python services, improving frontend load performance by roughly 25% and 30% on production products. I also mentor junior developers, review code, debug production issues, and use AI tools to ship reliable software faster.

