Alisa Del Debbio

Directed day-to-day remote intake operations across South Florida, leading a team of 10 coordinators and analysts to ensure rapid, safe patient transitions while adhering to strict HIPAA and Medicare guidelines. Established clear performance objectives and remote coaching frameworks to maintain high service standards and team accountability.

Oversaw the full life cycle of patient onboarding, leading a high-performing team of 12 to execute insurance verifications and referral reviews ensuring all criteria was met. Served as the primary trainer, authored foundational intake SOPs, and facilitated weekly strategic meetings to align Account Executives, administrative personnel, and clinical teams.

Managed the end-to-end patient onboarding and field scheduling process to ensure timely, compliant home health care delivery. Coordinated high-volume patient admissions from initial referral through the active start of care, including validating insurance benefits, securing pre-authorizations, and auditing physician orders for regulatory compliance.

Managed protected health information (PHI) within a fast-paced clinical environment, maintaining strict HIPAA compliance and state regulatory standards while optimizing electronic health record (EHR) infrastructure. Skilled in precisely indexing, scanning, and cross-referencing clinical documentation to facilitate rapid, secure multi-department data retrieval.

Delivered critical administrative support to clinical field staff, facilitating the rapid processing of patient updates, timeline tracking, and physician orders. Successfully managed internal medical documentation by preparing, cross-referencing, and updating files to ensure absolute readiness ahead of major corporate and regulatory compliance audits.

Completed coursework in Business Management.