Alina Rudenko
@alinarudenko
I lead multi-site hospitality operations, venue openings, and reservation systems that improve guest experiences.
SpainWhat I'm looking for
At Azumi Restaurant Group, I lead multi-site reservations and client-service operations across Madrid, Ibiza, and Gstaad, including the operational launch of Zuma Gstaad. I build scalable reservation, CRM, telephony, reporting, and guest communication systems that improve consistency and service quality.
With a Law background, I bring a structured approach to GDPR compliance, risk management, escalation handling, and formal communication. I enjoy developing remote and on-site teams, streamlining workflows, and connecting hospitality operations with technology to deliver exceptional guest experiences.
Experience
Work history, roles, and key accomplishments
I am passionate about creating exceptional guest experiences through operational excellence, strong leadership, and efficient systems. With experience across luxury hospitality venues in Madrid, Ibiza, and Gstaad, I specialize in operations, reservations, and client services, ensuring that both teams and processes are set up for success.
A key part of my expertise lies in establishing and optimiz
Develop, implement and monitor office systems.
Provide a range of administrative and support services to meet the business needs of the division
Coordinate and manage records and databases, complying with administrative systems, processes and
policies, to ensure that all information is accurate, stored correctly and accessible.
Ensure all correspondence and briefing requests and associated request
Senior Reservations Agent Zuma London, ROKA, Oblix, Inko Nito
Education
Degrees, certifications, and relevant coursework
Universidad de Alcalá
Master, Acceso a la abogacía
2015 - 2016
Universidad Autónoma de Madrid
Grado en Derecho, Derecho
2010 - 2014
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
Skills
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