Open to opportunities

Alijah Robinson

@alijahrobinson

Message

Detail-oriented IT Specialist with expertise in process improvement.

United States

Message

What I'm looking for

I am seeking a role that fosters growth and values innovative solutions.

I am an experienced IT Specialist with a strong background in business management and quality assurance. My journey began with a Bachelor of Arts in Economics from Virginia Military Institute, where I developed a keen analytical mindset. Since then, I have honed my skills in various roles, including competitive intelligence data analysis and research analysis, where I was recognized as Employee of the Quarter.

Currently, I work at Ardent Eagle Solutions, where I provide remote technical support and have successfully designed and implemented automated workflows using Microsoft Power Automate. My ability to integrate various applications and improve team efficiency has been a significant contributor to our success. I thrive in collaborative environments, leveraging my strong organizational skills and adaptability to drive high-profile projects on time and within budget.

Experience

Work history, roles, and key accomplishments

Current

IT Specialist I

Current

Ardent Eagle Solutions

Aug 2021 - Present (5 years)

Provided remote technical support for the Department of Commerce's Exclusion request team. Designed and implemented automated workflows using Microsoft Power Automate, enhancing team efficiency and reliability through SharePoint integration.

SharePoint Technical Support Workflow Automation Microsoft Office Problem Solving Communication Skills Power Automate

Competitive Intelligence Data Analyst

McNulty and Associates

Nov 2020 - Aug 2021 (9 months)

Analyzed and presented actionable research findings to senior management. Developed comprehensive competitive intelligence plans and user-friendly databases for diverse clientele, including Fortune 500 companies.

Data Analysis Research Competitive Intelligence Reporting Client Management Presentation Skills Database Management Excel

Junior Task Lead

Savvee Consulting

Sep 2019 - Sep 2020 (1 year)

Contracted at the United States Coast Guard Headquarters to perform data modeling and GIS mapping for bridge locations. Delivered critical analysis and customized reports based on team research.

Excel Teamwork Data Modeling GIS Research Data Management

Research Analyst/Data Analyst II

IMG Crown Energy Services

Feb 2018 - Sep 2020 (2 years 7 months)

Provided analysis and information on energy markets to clients, including the Department of Energy. Developed procedure documentation and managed a database to streamline research processes.

Teamwork Database Management Client Communication Data Analysis Reporting