ABAli El bay
@alielbay
Results-driven sales representative with expertise in customer relationships.
MoroccoWhat I'm looking for
I am a highly motivated sales representative with a proven track record in driving revenue growth and enhancing customer satisfaction. My experience spans various roles, including business development and customer retention, where I have successfully implemented strategies that foster strong client relationships and exceed sales targets.
At NESWAIR, I excel in selling aircraft parts while ensuring exceptional customer service. My ability to understand complex products and services has allowed me to establish lasting relationships with clients. Previously, I led sales prospecting at Realized Savings, where I contributed significantly to new client acquisition through strategic negotiations and closing deals.
My journey began as a debt collector, where I honed my skills in lead generation and cold calling. I am passionate about identifying new market opportunities and implementing customer engagement programs that enhance retention rates. I thrive in dynamic environments and am committed to achieving results that align with company goals.
Experience
Work history, roles, and key accomplishments
Sales Representative
Realized Savings
Feb 2024 - Present (1 year 5 months)
Led sales prospecting and qualified high-potential leads, driving new client acquisition. Successfully closed deals through strategic negotiations, contributing to revenue growth.
Sales Representative
Neswair
Sep 2024 - Present (10 months)
Selling aircraft parts and components while maintaining exceptional customer service. Establishing and maintaining strong relationships with existing customers.
Retention Specialist
Avantquest
Sep 2023 - Feb 2024 (5 months)
Implemented customer engagement programs resulting in an increase in customer retention. Resolved complex customer issues by providing detailed and accurate information.
Business Development Rep
Leyton
Jan 2022 - May 2023 (1 year 4 months)
Prospected, qualified, and generated new sales leads, coordinating and scheduling appointments with clients. Identified new market opportunities and built successful client relationships, exceeding customer satisfaction goals.
Customer Service/Chat Agent
Avantquest
Jun 2023 - Sep 2023 (3 months)
Managed and responded to chat interactions daily, resolving customer inquiries and issues promptly. Provided detailed and accurate information to resolve complex customer issues.
Debt Collector/Tele Sales Agent
Notoriety
Mar 2020 - Dec 2021 (1 year 9 months)
Contacted debtors to collect overdue payments and negotiated repayment plans to resolve disputes. Performed cold outreach to build sales pipeline and assisted with training and orientation of new employees.
Education
Degrees, certifications, and relevant coursework
Sididris High School
HIGH SCHOOL DIPLOMA, General Studies
Completed secondary education, earning a high school diploma. Focused on a broad curriculum to prepare for further studies.
The Institute of Banking
BACHELOR BANKING, Finance
Studied banking and finance principles, gaining knowledge in financial markets, investment strategies, and banking operations. Developed skills in financial analysis and economic theory.
Tech stack
Software and tools used professionally
Availability
Location
MoroccoAuthorized to work in
Job categories
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