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Alicia Nobuhle Nonkonyana

@alicianobuhlenonkony

Appointment Setter at Grab The Map, qualifying real estate coaching leads through 50+ daily calls and multi-channel follow-up.

South Africa

Message

At Grab The Map, I qualify inbound leads for real estate coaching and book qualified prospects for calls. I make 50+ outbound calls daily and follow up through phone, SMS, and email using GoHighLevel.

Previously at Grab The Map, I coordinated residential leasing from inquiry to move-in, consistently closing 10 units per month. I reduced outstanding balances from $45,000 to under $10,000 in one month and improved tenant communication efficiency by 50%.

At Daimler Truck Southern Africa, I supported three C-level managers with calendars, travel, and communications, and coordinated operations for nine dealerships. I hold a Diploma in Management Services from the University of Johannesburg and certificates in virtual assistance and digital marketing and e-commerce.

Experience

Work history, roles, and key accomplishments

Current

Appointment Setter

Current

Grab The Map

Oct 2026 - Present (0 months)

Qualifies inbound real estate coaching leads in GoHighLevel and books qualified prospects for calls. Makes 50+ outbound calls daily and runs multi-channel follow-up via phone, SMS, and email.

GoHighLevel Lead Qualification Appointment Setting Outbound Calling SMS Marketing Email Marketing CRM Management

Property Manager

Grab The Map

Jan 2025 - Sep 2026 (1 year 8 months)

Managed the full leasing cycle, closing 10 units per month and reducing vacancy turnaround times. Reduced outstanding balances from $45,000 to under $10,000 and improved communication efficiency by 50%.

Buildium Property Management Tenant Relations Leasing Lead Qualification Communication Skills Reporting

Operations Controller & Admin Assistant

Daimler Truck Southern Africa

Mar 2024 - Dec 2024 (9 months)

Supported 3 C-level managers with calendar management, travel booking, and communications. Coordinated operations for 9 dealerships and managed tasks in Asana to track team performance.

Asana Calendar Management Travel Booking Operations Coordination Stakeholder Management Procurement Marketing

Education

Degrees, certifications, and relevant coursework

University of Johannesburg

Diploma, Management Services

Diploma in Management Services with a specialisation in Operational Efficiency and Business Systems, focusing on streamlining processes, productivity improvement, and organisational performance.