Open to opportunities

Alice Njenga

@alicenjenga1

Message

I streamline executive operations and Salesforce CRM workflows for business owners and healthcare professionals.

Kenya

Message

What I'm looking for

I'm looking for a virtual, administrative, executive support, or Salesforce CRM role where I can improve workflows, coordinate operations, protect confidential information, and help teams stay productive.

At Small Steps Mental Clinic, I manage calendars, inboxes, digital filing, client communications, documents, deadlines, and social media scheduling while protecting sensitive client information. I also provide high-level personal assistance that increased client productivity by 20% and maintained a 95% on-time task completion rate.

I bring healthcare administrative experience from Dr. Magua Dental Clinic, where I reduced patient wait times by 20% and improved dental-supply availability by 15%. I've completed Salesforce Administrator training and use Salesforce, reporting, dashboards, automation, Google Workspace, Microsoft Office, Trello, Asana, Canva, Power BI, and AI productivity tools to keep operations organized.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Small Steps Mental Clinic

May 2021 - Present (5 years 5 months)

Manage calendars, email inboxes, and digital filing systems to support daily operations. Respond to client inquiries promptly and professionally via email and messaging platforms.

Calendar Management Email Management Digital Filing Systems Project Management Trello Asana Social Media Scheduling Confidentiality