AN
Open to opportunities

Alfred Nieves

@alfrednieves

Eager communication graduate passionate about team orientation and community building.

United States

What I'm looking for

I am looking for a role that fosters collaboration, encourages growth, and values community engagement.

I am a graduate of SUNY Cortland with a Bachelor of Arts in Communication Studies, eager to expand my knowledge into various realms beyond sustainability. My experiences studying abroad in Costa Rica and Italy have enriched my understanding of diverse cultures and sustainable practices. I am passionate about team orientation and community building, which I have demonstrated through my roles in various customer service and recruitment positions.

In my most recent role as a Lead Server at Vitolo Restaurant, I played a crucial part in establishing a strong front-of-house team and enhancing operational efficiency. My previous experience as a Recruiter at Signature Consultants involved building relationships with clients and candidates, ensuring a smooth recruitment process, and meeting weekly business goals. I thrive in environments that require exceptional interpersonal communication and a commitment to quality service.

Experience

Work history, roles, and key accomplishments

VR
Current

Lead Server

Vitolo Restaurant

Mar 2023 - Present (2 years 3 months)

Assisted in the opening of this new restaurant venture by establishing a concrete front of house team, assisting in the training of new team members, and improving front of house efficiency throughout the opening process. Worked closely with patrons, providing customer service, and ensuring a high-tier restaurant experience.

FC
Current

Front of House/Tour Guide

Funky Buddha Brewing Co.

Jul 2020 - Present (4 years 11 months)

Acted as an ambassador to ensure the quality of service was satisfactory in the restaurant, communicating menu, rules, and operations clearly to patrons. Facilitated extensive brewery tours, detailing production and distribution of the company’s signature products.

SC

Recruiter

Signature Consultants

Mar 2022 - Mar 2023 (1 year)

Drove relationship building with client-facing management and potential candidates seeking new employment, setting expectations to ensure concrete timelines along the recruitment and onboarding processes. Negotiated with representatives of Fortune 500 companies to meet the needs of all parties involved in the sales cycle.

IT

Delivery Driver/New Business Associate

Ithaca-to-Go

Jun 2019 - Nov 2019 (5 months)

Maintained positive relationships with both new and old restaurants, recruiting new businesses by providing details about delivery services. Was responsible for safely delivering food to clients.

IC

Front of House / Tour Guide

Ithaca Beer Company

Aug 2019 - Aug 2020 (1 year)

Ensured quality customer service to guests and facilitated extensive brewery tours, detailing production and distribution of the company’s signature products. Was well-versed in beer and food pairing.

CL

Office Administrator

Center for Science, Teaching and Learning

Aug 2018 - May 2019 (9 months)

Responsible for recruiting families into a S.T.E.M based Nursery School Program and providing supervision of children and staff in a classroom setting. Maintained and oversaw finances for the Nursery School Program and helped with grant applications.

Education

Degrees, certifications, and relevant coursework

SUNY Cortland logoSC

SUNY Cortland

Bachelor of Arts, Communication Studies

Activities and societies: Participated in Speak Magazine, International Programs, and Intramural Sports. Served as a Study Abroad Representative. Assisted with the organization and development of the campus literary magazine, contributing articles on Health and Wellness, Sports, and Sustainability. Volunteered for the International Programs office to share study abroad experiences and recruit new participants.

Pursued a Bachelor of Arts in Communication Studies, gaining expertise in communication theories, public speaking, and creative writing. Developed strong interpersonal communication skills and a passion for community building.

Veritas logoVE

Veritas

Study Abroad Program, Liberal Arts

Completed 18 credits through a study abroad program in San Jose, Costa Rica. The curriculum focused heavily on sustainable development, providing insights into designing systems for sustainable farming.

Umbra Institute logoUI

Umbra Institute

Study Abroad Program, Liberal Arts

Completed 6 credits during a study abroad program in Perugia, Italy. The curriculum emphasized Wine Culture, service, journalism, and the anthropological history of food and wine.

Tech stack

Software and tools used professionally

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