Alexy Reynolds

Delivers clinical, administrative, and operational support across multiple hospital departments, balancing direct patient care with front-office coordination and unit administration. Selected for the Float Pool based on adaptability and versatility.

Coordinates patient intake for up to 60 patients daily, administers medications and vaccinations, assists physicians during procedures, and maintains compliant electronic medical records. Earned recognition for highly accurate documentation and improved efficiency.

Retrieved and organized medical records to support regulatory audits and compliance initiatives, managing documentation requests for 50-70 clinics per audit. Maintained at least 98.6% accuracy across record retrieval performance metrics.

Provided product expertise and customer support for industrial and medical product lines, managed front-office financial operations, and coordinated inventory replenishment. Received recognition for exceptional accuracy in cash handling and complex customer service resolution.

Delivered therapeutic massage treatments and directed front-office operations including scheduling, insurance verification, and referral processing. Streamlined front-office operations by improving patient intake procedures and documentation consistency.

Received and distributed medical supplies for multiple hospital departments, verified shipments, and maintained inventory using computerized systems. Identified and corrected an inventory discrepancy before it caused a supply shortage.

Established and operated an independent healthcare practice for over a decade, overseeing clinical service delivery, business administration, financial management, and operational planning. Built a successful practice through exceptional patient service and referral-based growth.

Provided instructional and supervisory experience in massage therapy, developing leadership, coaching, and communication skills.

Provided patient care as a Certified Nursing Assistant in a travel healthcare capacity.

Provided guest services in a hospitality setting, ensuring customer satisfaction and operational support.

Provided patient care as a Certified Nursing Assistant in a pediatric setting.

Provided patient care as a Certified Nursing Assistant in a hospital setting.

Completed massage therapy instructor training at Yakima Massage School from 2012 to 2014.