Open to opportunities

Víctor Alejandro Vega

@alexwega

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Systems Administrator specializing in Linux, Windows, virtualization, and cloud.

Germany

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What I'm looking for

I’m looking for a Systems Administrator role where I can run Linux/Windows services, manage Azure and identity access, and troubleshoot incidents fast under SLAs—while partnering with teams to improve performance, security, and reliability.

I’m a Systems Administrator focused on keeping on-prem and virtual environments secure, stable, and efficient. I provide reliable technical support across multiple offices, troubleshooting quickly and improving system performance.

My hands-on work spans Linux system administration (installations, updates, troubleshooting, and performance monitoring) and Windows environments. I manage Azure services and Active Directory, supporting user accounts, access, and security policies, while also performing DNS/DHCP, file and print services, and user access management.

I’ve supported virtualization-heavy setups with experience troubleshooting VMware and Hyper-V environments, plus maintaining and troubleshooting rack servers and office equipment. I collaborate under established SLAs, handling incidents with structured ITSM practices and ticket management in Service Now.

Beyond day-to-day operations, I build and test in my own homelab—running a Proxmox server with Docker containers, Grafana, SMB shares, and DNS via a Raspberry Pi (Technitium DNS). I’m continuously embracing new technologies, and I enjoy translating real-world troubleshooting into better system reliability.

Experience

Work history, roles, and key accomplishments

Current

Systems Administrator

Current

Ansys Germany GmbH

Mar 2021 - Present (5 years 4 months)

Provide remote and onsite technical support for multiple Germany and Europe offices for on-prem and virtual environments. Perform Linux administration (installations, updates, troubleshooting, performance monitoring) and manage Azure services with Active Directory for user accounts, access, and security policies.

Linux System Administration Troubleshooting Performance Monitoring Microsoft Azure Active Directory User Account Management Security Policies VMWare Hyper V

Service Desk Analyst / IT Specialist

BNP Paribas

Oct 2018 - Feb 2021 (2 years 4 months)

Delivered remote IT support in English and Spanish for banking staff across European branch offices, assisting users with internal applications under Identity Management and Access Control rules. Resolved issues in Windows and Citrix environments and handled SCCM software deployments and troubleshooting.

Windows Troubleshooting Citrix Identity Management Internal Banking Applications Support SCCM Symphony

Helpdesk Agent

EVO Banco Spain

Jul 2017 - Oct 2018 (1 year 3 months)

Provided Level 1 helpdesk support for EVO Banco Spain and Avantcard Ireland users. Supported Citrix XenDesktop/RemoteApp and core banking applications while handling incidents and coordinating responses to priority service outages with vendors.

Citrix Incident Management Call Center Support Vendor coordination Banking Applications

PC & Phone Repair Technician

Euroenvíos Latino

Feb 2016 - Jul 2017 (1 year 5 months)

Performed mobile unlocks and repaired/troubleshot personal computers, laptops, and mobile devices.

Mobile Unlock

Webmaster & Customer Support

Escalliance Ltd

Mar 2014 - Apr 2015 (1 year 1 month)

Managed a WordPress-based company website and its OSTicket-based ticketing platform, ensuring availability of the website and support system. Provided customer support for data mining and big data services, helping resolve user issues and assisting with data sanitizing/clearance requests.

Website Administration WordPress OsTicket Customer Support Troubleshooting Internal User Issues

Education

Degrees, certifications, and relevant coursework

IES Juan Bosco

Advanced Diploma in Electronic Product Development, Electronic Product Development

Completed higher vocational training (Formación Profesional) in electronic product development, equivalent to a Higher National Diploma/Associate Degree. Focused on fundamentals in electronic product development.