Open to opportunities

Alex Manousioudakis

@alexmanousioudakis

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Passionate recruiter with expertise in construction and infrastructure.

Greece

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What I'm looking for

I am looking for a role that fosters growth, innovation, and collaboration within a supportive company culture.

With a unique blend of Dutch and Greek heritage, I am a dedicated professional currently based in sunny Greece, seeking remote opportunities worldwide. My educational background in Civil Engineering and Project Development, coupled with specialized training in Construction and Infrastructure, has equipped me with a robust understanding of industry standards and practices.

In my recent role as a Freelance Recruiter, I successfully led recruitment projects for clients across Europe and beyond, utilizing platforms like Teamtailor and LinkedIn to identify and place top talent. My commitment to improving recruitment strategies has resulted in successful placements and increased client satisfaction. I thrive on learning, innovating, and delivering tailored solutions that meet the unique needs of my clients.

Previously, I have held positions that honed my customer service and process improvement skills, including my role as a Customer Service Analyst at Mercedes-Benz NL. Here, I implemented initiatives that enhanced service delivery and improved customer satisfaction. My diverse experience across various roles has prepared me to tackle challenges head-on and contribute positively to any organization.

Experience

Work history, roles, and key accomplishments

Current

Freelance Recruiter

Current

Self Employed

Jan 2024 - Present (1 year 5 months)

Led recruitment projects for clients worldwide, utilizing platforms like Teamtailor and LinkedIn to identify and place top talent. Managed the entire recruitment process, achieving successful placements and improved recruitment strategies.

Recruitment Teamtailor LinkedIn Talent Acquisition Client Management

Customer Service Analyst & Process Improvement

Mercedes-Benz NL

Dec 2023 - Jan 2024 (1 month)

Provided expert support for complex vehicle-related inquiries, ensuring high customer satisfaction. Led process improvement initiatives in Salesforce to enhance service delivery and operational efficiency.

Customer Service Salesforce Process Improvement Communication

Operations and Facilities Supervisor

'ILIDA' Residential Complex

Sep 2019 - Nov 2021 (2 years 2 months)

Oversaw daily operations, including maintenance and security, and managed a renovation project. Improved maintenance response times and resident satisfaction through refined processes.

Operations Management Project Management Budget Management Team Coordination Customer Satisfaction

Sales and Customer Engagement Specialist

The PLS Project

Feb 2018 - Jan 2019 (11 months)

Managed customer orders and merchandising, organized product training, and consistently exceeded sales targets, contributing to revenue growth and customer loyalty.

Sales Management Customer Engagement Product Training Relationship Building Merchandise

Sales and Merchandising Specialist

Pepsico

Sep 2013 - Oct 2017 (4 years 1 month)

Developed and executed product promotions, managed merchandising activities, and played a key role in a national marketing campaign, significantly contributing to market share expansion.

Merchandise Marketing Campaigns Strategic Planning Customer Management

Education

Degrees, certifications, and relevant coursework

National Institute for Certification of Professional Qualifications

Professional Qualification, Civil Engineering

2011 -

Provides advanced knowledge in civil engineering, project management, and development methodologies, demonstrating a thorough understanding of industry standards and professional practices.

Institute for Professional Studies

Certificate Diploma in Civil Engineering and Project Development, Construction and Infrastructure

2007 - 2009

Completed specialized training at the Training Institute in Construction and Infrastructure, focusing on advanced principles and practices in construction and infrastructure management.