Open to opportunities

Alexis Robles

@alexisrobles

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Experienced customer service professional with a focus on remote work.

United States

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What I'm looking for

I am looking for a role that offers growth opportunities and values customer relationships.

I am an experienced customer service professional with a strong background in remote work environments. My journey began in the banking sector, where I honed my skills as an Associate Banker at Chase Bank. There, I ensured that customer financial transactions were completed accurately and efficiently while adhering to all regulatory requirements. This role taught me the importance of professionalism and attention to detail, which I carry into every position I hold.

Currently, I am a Registered Behavior Technician at Behavioral Perspective, where I utilize my skills in data collection and analysis, as well as behavioral interventions using ABA techniques. My experience in customer relations and scheduling at Molo Logistics has further enhanced my ability to build strong relationships with clients and manage multiple tasks effectively. I am a fast learner, detail-oriented, and always eager to take on new challenges in my career.

Experience

Work history, roles, and key accomplishments

Current

Registered Behavior Technician

Current

Behavioral Perspective

Jan 2024 - Present (1 year 7 months)

Applied behavioral interventions using ABA techniques, including reinforcement, prompting, and shaping. Utilized Central Reach system and Google Chat for communication and data entries.

Central Reach Data Collection Problem Solving Time Management

Truckload Account Specialist

Molo Logistics

Jan 2021 - Present (4 years 7 months)

Managed scheduling and customer relations, ensuring high-quality service and accurate shipment details. Resolved issues and problems efficiently while maintaining knowledge of freight market trends.

Scheduling Customer Relations

Associate Banker

Chase Bank

Jan 2012 - Present (13 years 7 months)

Supported branch manager and tellers, ensuring accurate and efficient customer financial transactions. Complied with all policies, procedures, and regulatory banking requirements.

Teller Operations Customer Service Regulatory Compliance Team Leadership Accounting

Cosmetology

Supercuts

Jan 2009 - Present (16 years 7 months)

Provided cosmetology services to clients. Managed appointments and maintained a clean and organized workspace.

Cosmetology Customer Service Hair Styling Appointment Management Product Knowledge Hairstyling

Education

Degrees, certifications, and relevant coursework

College of Southern Nevada

Associate's Degree, General Studies

2009 - 2015

Pursued an Associate's Degree, building foundational knowledge in various subjects. Developed critical thinking and problem-solving skills applicable to diverse professional environments.

Southeast Technical Academy

Cosmetology Certificate, Cosmetology

2005 - 2009

Completed a comprehensive program in cosmetology, gaining skills in various beauty treatments and client services. Focused on practical application and industry best practices.