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Sebastian ArcosSA
Open to opportunities

Sebastian Arcos

@sebastianarcos

Customer-focused software developer with chat support experience and strong communication skills.

Colombia
Message

What I'm looking for

I am looking for roles combining software development and user-facing support in collaborative, agile teams where I can improve products, assist users, and grow technically.

I am a software development professional with practical experience in customer support and hands-on development using Angular and Java with Spring Boot. I have helped users of financial applications through chat support across multiple countries and participated in software projects, functional testing, and documentation.

My background includes data entry and digital customer service, a technical degree in systems, and ongoing studies in software development and mobile applications. I work well in agile, multidisciplinary teams and prioritize user experience, quality, and clear communication.

I bring adaptability, attention to detail, and a customer-first mindset to technical roles, seeking opportunities where I can contribute to product improvement, support users effectively, and grow my software engineering skills.

Experience

Work history, roles, and key accomplishments

CR

Data Entry Assistant

Cali Redes

Jan 2019 - Jul 2019 (6 months)

Performed administrative data entry and handled digital customer service requests, supporting internal teams to maintain correct operational processes.

Education

Degrees, certifications, and relevant coursework

PI

Politécnico Internacional

Associate degree, Software Development and Mobile Applications

2022 -

Associate degree program in Software Development and Mobile Applications, studied remotely while based in Cali.

Servicio Nacional de Aprendizaje (SENA) logoSS

Servicio Nacional de Aprendizaje (SENA)

Technical Degree, Systems

2018 - 2019

Completed a Technical Degree in Systems with practical training in systems and IT fundamentals.

CM

Colegio Hermano Miguel

High School Diploma, General Education

High School Diploma completed at Colegio Hermano Miguel in Cali.

Tech stack

Software and tools used professionally

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Sebastian Arcos - Software Development Intern - Indra Colombia | Himalayas