Giulliana21 User

Responsible for multimedia resources design, including infographic design, videos, and presentations. Created a coherent visual identity for diploma programs and updated existing graphic materials to reflect changes in content.

Managed a team of customer service agents, ensuring effective communication and performance monitoring. Provided training, handled complex queries, and proposed improvements to enhance efficiency and customer satisfaction.

Provided customer support through effective communication, resolving inquiries and payment issues while ensuring compliance with quality standards.

Developed visual content for various digital platforms, including video editing, animation, and collaboration with creative teams to design comprehensive campaigns.

Handled customer inquiries and provided assistance with property searches and rental applications, ensuring compliance with quality standards.

Resolved customer inquiries and technical issues while maintaining compliance with quality standards in a fast-paced environment.

Pursuing a degree in Multimedia Engineering, focusing on the integration of technology and creativity in media production. The program covers various aspects of multimedia design, including audio, video, and animation, equipping students with the skills needed for a career in digital content creation.

Specialization in Digital Content Publicity, focusing on strategies for creating and managing digital marketing content. This program enhances skills in advertising and promotion through digital channels, preparing students for roles in digital marketing and content creation.