Paola Soler2
@paolasoler2
Property management coordinator in Tulum managing 10 vacation rentals and resolving guest and maintenance issues.
MexicoWhat I'm looking for
I manage day-to-day operations for a 10-property vacation rental portfolio across Tulum and Playa del Carmen. I coordinate maintenance from the initial report through resolution and manage reservations, check-ins, check-outs, and property readiness across Airbnb, Booking.com, Vrbo, and Expedia.
I communicate in English and Spanish with guests, owners, vendors, and on-site teams, and resolve time-sensitive issues such as access problems and maintenance disruptions. My experience also includes advising real estate buyers and investors, bilingual customer service, and coordinating digital campaigns.
Experience
Work history, roles, and key accomplishments
Property Management & Vacation Rental Coordinator
Tulum - Playa del Carmen
Apr 2023 - Present (3 years 6 months)
Managed day-to-day operations for a portfolio of 10 vacation rental properties, coordinating maintenance, reservations, and guest communication across multiple platforms.
Real Estate Advisor
Tulumfromsky
Sep 2023 - Feb 2024 (5 months)
Advised investors and buyers based on objectives, budget, and property preferences; followed up with prospects, coordinated viewings, and supported purchase negotiations.
Marketing Coordinator
Imagen Digital
Jul 2022 - Apr 2023 (9 months)
Developed digital campaigns and promotional materials, coordinating content and brand communications across online channels.
Bilingual Customer Service Representative
Alorica – QVC
Jul 2022 - Jan 2023 (6 months)
Handled high-volume customer calls in English and Spanish, resolving order inquiries, complaints, and service requests with clear, professional communication in a remote environment.
Education
Degrees, certifications, and relevant coursework
Escuela Bancaria y Comercial (EBC)
Business and Administration Studies, Business and Administration
2023 -
Pursuing studies in Business and Administration online, with an expected completion in 2026.
La Salle Cancún
Diploma in Real Estate Advising, Real Estate
Completed a Diploma in Real Estate Advising in 2023.
Universidad Autónoma de San Luis Potosí
Environmental Engineering, Environmental Engineering
2018 - 2023
Completed coursework through the 7th semester in Environmental Engineering, without graduating.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Salary expectations
Job categories
Skills
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