Alexandria Hrdlicka-Kerr
@alexandriahrdlicka-k
EMT-BC focused on calm, fast decisions and exceptional patient-centered support.
United StatesWhat I'm looking for
I’m an EMT-BC with a strong problem-solving mindset, staying calm and effective in high-pressure situations. Since OCT 2024, I’ve been delivering dependable emergency medical service support while maintaining clear communication, empathy, and professionalism under stress.
Before that, I built customer-facing reliability through roles with the United States Postal Service and as a delivery driver. From OCT 2022–OCT 2024, I delivered letters, parcels, and express mail on assigned routes, accurately processed accountable items, and ensured timely deliveries in all weather conditions.
I also strengthened my service foundation through customer service and sales work, including quality checks, POS-based transactions, cash handling, and resolving customer questions with tailored solutions. I bring consistent time management, safe vehicle operation, and a dependable work ethic that helps teams meet demanding schedules.
Experience
Work history, roles, and key accomplishments
Delivery Driver
Arnold Motor Supply
Oct 2024 - Present (1 year 8 months)
Delivered specific parts and products to multiple locations in and around Muscatine while meeting delivery schedules and providing timely arrival. Facilitated returns and exchanges and communicated with empathy and professionalism in high-pressure situations.
City Mail Carrier
United States Postal Service
Oct 2022 - Oct 2024 (2 years)
Delivered letters, parcels, and express mail along designated city routes while sorting mail and preparing daily deliveries. Operated USPS vehicles in all weather, scanned and tracked accountable mail, and resolved address issues through courteous customer service.
Conducted quality checks on mixed paint samples to ensure adherence to standards before distribution. Resolved customer inquiries for custom color requests using color-matching software and handled POS transactions, including payments and refunds.
Sales Associate
Quality Cobbler
Sep 2017 - Aug 2018 (11 months)
Provided customer support in a retail shoe environment by engaging customers, identifying appropriate shoes based on needs, and stocking inventory. Handled money during sales, answered phone calls, supported shoe repair as needed, and closed the store by counting the drawer and securing the premises.
Education
Degrees, certifications, and relevant coursework
Eastern Iowa Community Colleges
No degree, Emergency Medical Services
2025 -
Completed Emergency Medical Services coursework at Eastern Iowa Community Colleges; no degree was listed (2025).
Muscatine High School
High School Diploma
2015 - 2019
Earned a High School Diploma from Muscatine High School (2015–2019).
Availability
Location
United StatesAuthorized to work in
Job categories
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