Open to opportunities

Alexandria Finlay

@alexandriafinlay

Message

Dedicated assistant manager with a strong commitment to customer service.

United States

Message

What I'm looking for

I am looking for a dynamic role in a supportive environment where I can grow professionally and contribute to team success.

As an Assistant Manager and Bartender with extensive experience in the hospitality industry, I pride myself on delivering exceptional service and fostering a welcoming environment for guests. My journey began at Bagger Dave's, where I quickly advanced from server to bartender, demonstrating my ability to learn and adapt in a fast-paced setting. I have a proven track record of training new employees and implementing initiatives that enhance team morale and boost sales.

Currently, at Crispelli’s Bakery & Pizzeria, I manage bar inventory and contribute to the development of seasonal drink menus, ensuring a memorable experience for our patrons. My strong organizational skills and attention to detail allow me to maintain balanced cash drawers and facilitate efficient communication between staff and guests. I am passionate about making a meaningful impact in my role and continuously seek opportunities for professional growth.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager/Bartender

Current

Crispelli’s Bakery & Pizzeria

Apr 2018 - Present (7 years 1 month)

Provided exceptional service for 15-20 tables per shift, contributing to seasonal drink menu development and managing bar inventory. Ensured efficient communication between staff and guests to optimize restaurant flow and customer satisfaction.

Customer Service Bar Management Order Management Staff Training Problem Solving

Volunteer

Ingham County Animal Shelter

Jun 2021 - Jul 2021 (1 month)

Applied operant conditioning to modify dog behaviors and collaborated with trainers to design training protocols. Documented observations to improve the training program for shelter dogs.

Dog Training Positive Reinforcement Collaboration Documentation Communication Problem Solving

Volunteer

Humane Society of Macomb

Oct 2019 - Jan 2020 (3 months)

Walked dogs daily, ensuring their well-being and implementing safety precautions. Collaborated with staff to identify dogs needing additional attention and participated in facility maintenance.

Team Collaboration Maintenance Communication Problem Solving

Bartender/Server

Bagger Dave’s

Dec 2013 - Apr 2018 (4 years 4 months)

Promoted from server to bartender within three months, trained new employees on food safety and service standards, and assisted management in resolving discrepancies in the ordering system.

Bartending Staff Training Customer Service Order Management Problem Solving Communication Sales Enhancement

Assistant Store Manager

Spice and Rice

Apr 2011 - Aug 2013 (2 years 4 months)

Managed customer orders and trained new employees while spearheading marketing initiatives that expanded the customer base. Oversaw cash management and enforced safety protocols.