Alexandra Tikhonova

• Worked directly with Market Leader planning and executing on market initiatives, client and colleague events
• Worked with a team of Client Relationship Directors on a variety of client deliverables, establishing more than 100-related subdivisions
• Applied Microsoft Copilot and internal AI to support daily workflows
• Led and supported the development of client-ready documents, including presen

• Submitted 20+ creative case into industry award shows
• Created 300+ show entry lists by strategically selecting the appropriate show categories for award worthy work
• Tracked show results & communicated with Chief Creative Officers, responsible for working with creative leadership to gather work from the agency and presenting it to award shows
• Worked with internal and external production te

• Delivered high-level executive support to the CEO and Senior Leadership Team of 7, demonstrating strong calendar management, travel coordination, expense reporting, event planning, research, and organizational skills
• Contributed to the Social Committee and Health & Safety Committee while training as a Fire Warden, showcasing leadership, communication, collaboration, and health & safety awarene

• Reviewed, sorted and processed expenses and time transfers and assisted in preparation and review of informative PowerPoint presentations, to foster a cooperative talent pool and organize delegated tasks
• Supported VP of the Creative Department and a creative team of 25 people for administrative tasks
• Coordinated appointments and organized meetings including preparing complex agendas and coo

• Provided administrative support to staff and members, including managing correspondence, scheduling meetings, and maintaining records
• Assisted with processing 200+ membership applications, renewals, and inquiries in a timely and accurate manner every week
• Coordinated training sessions, seminars, and events, including registrations and materials preparation
• Maintained and updated databases

• Answered, screened and forwarded telephone calls while prioritizing and assessing urgent matters for Managing Director and departmental staff; operated multi-line switchboard to efficiently receive and direct high volume of calls
• Processed high-volume location inventory orders (office stationery, coffee and miscellaneous supplies) while adhering to company budget and available stock parameters

• Acted as professional and friendly gatekeeper; greeted clients, visitors and the public, using various audio and video devices with proficiency, and resolved misdirection, to ensure safe and accessible service
• Prepared complex financial spreadsheets to accurately enter, track and maintain financial records; reviewed documents, invoices and records to verify, confirm and extract required data a

• Generated daily and weekly reports for the company with efficiency and accuracy; processed and confirmed orders for vendors including Staples, Costco, Home Depot, Best Buy, via Commerce Hub Order stream
• Tracked, sorted and maintained work orders using company’s software, TrackIt program expediently and precisely, while filing and scanning documents as required

• Managed personnel-related documentation, such as promotions, flyers and leaflets and filed grievances for an entire company of 600+ employees; prepared and maintained important data and documents, such as employee records and organizational charts, and shared with relevant parties
• Performed comprehensive health and safety inspections and prepared "new employee packages", including background c

May 2026

Fundamentals of Project Management

Photoshop Series Course

•Professional Selling
• Supply Chain Management
• Marketing Leadership Capstone
• Fundamentals of Marketing
• Direct Marketing Communications
•Advertising
• Promotion and Public Relations
• Canadian Business Law
• Research for Marketing Management

• Human Resources Management
• Organizational Behaviour
• Financial Accounting
• Recruitment and Selection
• Training and Development
• Occupational Health and Safety
• Compensation
• Project Management
• Employment Law
• Labour Relations
• Human Resources Planning