Alexandra Ortiz Monge

Served as a key HR point of contact, delivering end-to-end guidance on global employee services, including benefits, payroll, and HRIS systems. Led documentation redesigns to improve clarity and collaborated cross-functionally to ensure global consistency and compliance in HR service delivery.

Supported all HR functions across the employee lifecycle for teams acquired from Search Technologies, partnering with business unit leaders on employee relations and policy interpretation. Led talent acquisition processes for technical and operational roles, including high-volume recruitment projects.

Oversaw recruiting, onboarding, compensation, and employee relations for the Costa Rica office. Developed and implemented HR policies and procedures to streamline operations, playing a key role in the due diligence and successful integration into Accenture.

Managed full-cycle recruitment, performance management, and employee engagement programs. Supported local compliance and operational HR requirements.

Supported administrative and document processes for the global initiation team. Developed foundational knowledge in global mobility and compliance procedures.

Completed a program in Human Resources, gaining expertise in key HR functions and best practices. The curriculum covered essential aspects of talent management and employee relations.

Undertook studies in Project Management, acquiring skills in planning, execution, and oversight of projects. This program provided a solid understanding of project lifecycle and methodologies.

Completed a program in Business Administration, covering essential aspects of business operations and management. The studies provided a foundational understanding of organizational structures and strategic planning.