Alexandra Kovács
@alexandrakovcs
Junior claims administrator with strong customer support and insurance claims processing experience.
What I'm looking for
I am a motivated junior claims administrator with hands-on experience in insurance claims processing, medical billing, documentation management, and customer support across international environments. I consistently ensure accuracy, regulatory compliance, and timely resolution of outstanding claims while collaborating with medical staff and insurance representatives to improve process efficiency.
Previously I supported sales and retail operations and delivered customer service in banking, demonstrating adaptability and strong problem-solving skills. I am fluent in English and Hungarian, eager to grow professionally abroad, and committed to continuous learning and contributing positively to a dynamic, cross-cultural team.
Experience
Work history, roles, and key accomplishments
Junior Claims Administrator
Teladoc Health
Mar 2024 - Feb 2025 (11 months)
Processed insurance claims and medical billing for private medical services, maintained compliant patient and claims documentation, and reduced payment delays through active follow-up with providers and insurers.
Sales Assistant
H&M Hennes and Mauritz AB
Jul 2023 - Jul 2024 (1 year)
Delivered customer service and sales support, executed merchandising and inventory tasks, and contributed to achieving store sales targets while maintaining visual standards and loss-prevention protocols.
Customer Support Specialist
OTP Bank Nyrt.
Feb 2023 - Jul 2023 (5 months)
Provided customer service and account support, processed transactions, resolved client issues, and ensured compliance with banking regulations and internal policies.
Education
Degrees, certifications, and relevant coursework
Bocskai István Katolikus Gimnázium és Technikum
High School Diploma, High School / Vocational
2016 - 2021
Completed secondary-level vocational and academic studies at Bocskai István Katolikus Gimnázium és Technikum from 2016 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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