Alexandra Charalambous
@alexandracharalambou
Experienced Service Industry Manager with a focus on team development.
CyprusWhat I'm looking for
I am an experienced and dedicated Service Industry Manager with over 10 years of leadership experience. My expertise lies in fostering safe and inclusive work environments while developing high-performing teams. I have a proven track record in training management employees, improving operational efficiency, and implementing strategies that enhance customer satisfaction and employee engagement.
Throughout my career, I have excelled in conflict resolution, team communication, and process optimization. I am a fast learner with a strong work ethic and a collaborative mindset. I enjoy building relationships within a team and adapting quickly to new environments. I am committed to bringing a positive attitude and excellent customer-focused skills to my next professional setting, always willing to learn and grow beyond traditional service roles.
Experience
Work history, roles, and key accomplishments
Manager/Head Bartender
Tapper
Jun 2023 - Present (2 years 1 month)
Continued to excel in team leadership and bar management, enhancing cocktail menus with fresh ingredients and building strong client relationships. Maintained high standards for service delivery and operational efficiency.
Server/Banqueting Department
Parklane Hotel
Aug 2021 - Present (3 years 11 months)
Catered to large-scale events, including high-profile awards and expos, ensuring exceptional service for luxury resort clients. Worked with high-profile clients, maintaining the level of excellence expected from a luxury resort and spa.
Bartender (Private Events)
Alchemy Bartending School
Aug 2021 - Present (3 years 11 months)
Managed event logistics for private functions, including stocking, equipment preparation, and bar setup/takedown. Demonstrated high adaptability to diverse clientele and event themes, ensuring smooth operations.
Manager/Head Bartender
Tapper
Jan 2018 - Present (7 years 6 months)
Led team training and managed bar operations, focusing on customer satisfaction and quality beverage preparation. Ensured prompt service, managed transactions, and maintained bar inventory.
Head Smoothie/Bowl Maker
Sweet Cane Cafe
Jun 2015 - Present (10 years 1 month)
Managed produce inventory and ensured strict adherence to sanitation and safety standards, including environment-specific health concerns. Acquired in-depth knowledge of farm-to-table procedures and nutrition.
Manager, Head Server
Pita Hut
Aug 2011 - Present (13 years 11 months)
Oversaw daily restaurant operations, including opening/closing procedures and staff performance. Managed inventory, transactions, and optimized profits by minimizing employee turnover and boosting sales.
Education
Degrees, certifications, and relevant coursework
JUJohnson and Wales University
Bachelor of Science, Business Management
Focused on core principles of business administration, including organizational behavior, marketing, and financial management. Gained foundational knowledge in strategic planning and operational efficiency.
BUBarry University
Bachelor of Arts, Photojournalism
Explored the principles and practices of photojournalism, focusing on visual storytelling and ethical reporting. Developed skills in photography, digital editing, and journalistic writing for various media platforms.
Availability
Location
CyprusAuthorized to work in
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