Ms_ CheraMC
Open to opportunities

Ms_ Chera

@mschera

Hospitality professional with strong multitasking, organisational , and communication skills.

Zimbabwe

What I'm looking for

I am looking for a dynamic role in hospitality where I can leverage my skills and passion for customer service, while also contributing to a positive team culture and pursuing professional growth.

I’m passionate about the hospitality industry and have a degree in Tourism & Hospitality Management, along with a TEFL certificate. I’m driven by creating memorable experiences for people and thrive in dynamic, customer-focused environments. I also love cooking and experimenting with new recipes, and I enjoy makeup artistry, which fuels my creativity and attention to detail. I’m excited to apply my skills and enthusiasm in roles that combine my passions!

Experience

Work history, roles, and key accomplishments

NS
Current

Dental Coordinator / Admin

Not Specified

Jan 2024 - Dec 2024 (11 months)

Managed patient appointments, inquiries, and insurance claims while ensuring accurate record maintenance. Provided pre-appointment instructions and follow-up care reminders to enhance patient experience.

TR

Hospitality Intern

Toast it Restaurant

Aug 2023 - Nov 2023 (3 months)

Assisted in food and beverage service, ensuring timely delivery and guest satisfaction. Supported event planning and participated in training to enhance hospitality operations knowledge.

LH

Front Office Intern

Limak Hotel

Jan 2021 - Jun 2021 (5 months)

Greeted guests and assisted with check-in/out procedures while addressing inquiries and resolving issues. Managed reservations and demonstrated strong organizational skills.

WA

Marketing Assistant

Wildflower Promotional Agency

Oct 2016 - Oct 2019 (3 years)

Supported marketing campaigns, managed social media accounts, and coordinated events. Assisted with customer inquiries and contributed to product launches.

Education

Degrees, certifications, and relevant coursework

Girne American University logoGU

Girne American University

Bachelor of Arts, Tourism & Hospitality Management

Graduated from the department of Tourism & Hospitality Management, focusing on the principles and practices of the hospitality industry.

LC

Livingstone Kolobeng College

High School Diploma

Completed high school education, preparing for further studies and professional development.

HS

Hillcrest International Primary School

Primary School Certificate

Completed primary education, laying the foundation for future academic pursuits.

SS

Shannaz Beauty School

Certificate, Beauty Therapy

Achieved a certificate in Beauty Therapy, gaining skills in beauty treatments and customer service.

Tech stack

Software and tools used professionally

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Ms_ Chera - Dental Coordinator / Admin - Not Specified | Himalayas