Anna Kay

Responsible for opening and cleaning the bar, checking stock, and promoting events on social media. Trained new staff and ensured high customer service standards.

Worked during winter months promoting cleaning services on social media, meeting new customers, and providing high-standard cleaning and organizing services.

Promoted a major music event, interacted with customers, handled money and products, and worked independently to meet targets.

Promoted events, greeted customers, and assisted in managing the auction and fight events.

Supervised bar staff, handled complaints, trained new employees, and managed inventory and cash at the end of shifts.

Greeted customers, took orders, served food and drinks, and managed the bar setup during shifts.

Managed VIP customer service, ensured smooth operations in the bar, and handled cash transactions.

Coordinated special guest appearances, managed VIP experiences, and ensured guests had memorable nights.

Gained experience in customer service, stock management, and sales transactions across multiple retail environments.

Studied Public Uniformed Services, focusing on the principles and practices relevant to public service roles.

Completed GCSEs with 5 grades C and above, demonstrating a solid foundation in various subjects.