Open to opportunities

Alexandra Ajiboro

@alexandraajiboro

Message

I improve customer experiences, communications, and community engagement through responsive, data-informed support.

Nigeria

Message

What I'm looking for

I'm looking for remote opportunities where I can improve customer experience, manage communications or communities, resolve customer issues, and use feedback and data to strengthen service delivery.

I'm currently building community participation and content engagement remotely at Amdari, increasing active participation by 45% and content reach by 60% through moderation, onboarding, and audience-focused publishing.

At Merit Telecoms, I supported corporate communications, CSR operations, accounts payable, and customer service. I produced communication content that supported 32% sales and revenue growth, tracked CSR budgets, processed vendor payments, and resolved transaction and billing issues.

Across customer service roles at Lextorah School of Language and Communication World, I've resolved multichannel inquiries, analysed feedback, improved response times, and supported upselling. I bring experience with CRM systems, live chat, email support, SLA management, SQL, Excel, Power BI, Tableau, and data analysis.

Experience

Work history, roles, and key accomplishments

Current

Community Manager

Current

Amdari

Jan 2026 - Present (9 months)

Managed and moderated community discussions, increasing active participation by 45% and improving content reach by 60%. Grew and retained members through engagement and analytics-driven strategies.

Community Management Moderation Content Strategy Analytics Engagement Onboarding Retention