Alexander Trolio
@alexandertrolio
Experienced customer-focused material handler skilled in inventory and shipping operations.
What I'm looking for
I am an experienced customer advocate and material handler with a strong track record in shipping, receiving, and inventory control. I have worked extensively in fast-paced retail and warehouse environments, where precision and adherence to instructions are essential.
At Vera Bradley I handled receiving, unpacking, verifying and recording incoming merchandise, arranged transportation of products, and trained new team members across departments. I regularly used Excel to document, verify, and report inventory quantities and discrepancies, and processed returned orders at high throughput.
Earlier roles in shipping and retail operations—including assistant manager and team member positions at Papa John's—gave me hands-on experience in order picking and packing, customer service, cash handling, food-safety compliance, and resolving escalated customer concerns. I am forklift certified and comfortable operating pallet jacks and other warehouse equipment.
I bring dependable time management, strong attention to detail, adaptability, and a commitment to following procedures precisely. I seek opportunities where I can apply my inventory, shipping, and training experience to improve operations and support high-quality customer service.
Experience
Work history, roles, and key accomplishments
Managed receiving, verifying, and recording incoming merchandise and restocked returned orders, processing up to 50 orders/hour while training new team members and coordinating transportation.
Picked, packed and processed shipped orders with final quality checks to ensure accuracy and timely dispatch.
Trained and onboarded staff, managed customer complaints and escalations, and ensured store food safety compliance and operational standards.
Prepared and processed customer orders, handled payments and refunds, and managed multiple orders concurrently while maintaining service quality.
Education
Degrees, certifications, and relevant coursework
Homestead High School
High School Diploma, General Studies
High School Diploma from Homestead High School in Fort Wayne, Indiana, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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