Alexander AC

Architected, developed, and maintained cloud-native and microservices-based systems leveraging AWS serverless services, Docker, Kubernetes, and CI/CD pipelines, collaborating closely with product and QA teams to deliver scalable, reliable backend APIs aligned with modern React-based frontends.

I developed a transactional dashboard for SMS transactions and the FBM/Meta environment, enhancing monitoring and decision-making processes. I also created tools for support ticket resolution and implemented critical incident alerts, improving operational efficiency.

In a semi-senior position, I resolved over 1,300 technical tickets across various platforms, providing critical support to clients in sectors like banking and credit agencies. I led training sessions for new engineers and automated common requests, significantly improving ticket resolution efficiency.

Currently pursuing a Master's Degree in Computer Security, focusing on protecting systems and networks from cyber threats. This program enhances my knowledge in security protocols and risk management.

Completed a Backend Route course focusing on Spring Services, which provided in-depth knowledge of backend development and service-oriented architecture.

Completed a Bachelor's Degree in Systems Engineering with a focus on developing software solutions and managing IT projects. The curriculum included practical projects that enhanced my technical skills in various programming languages and frameworks.