At LanguageWire, I coordinate translation orders for key customers, including BMW, across language experts, graphic designers, engineers, and other departments. I liaise with customers and internal teams on order status and requirements, and check deliverables for quality.
I also manage daily phone and email contact with vendors and customers, handle documentation, and coordinate vendor onboarding when needed. My work uses dedicated business software to support order handling.
At HP, I provided customer service for the German market across after-sales and sales, responding to inbound and outbound customer communications. Earlier, I translated Spanish-to-English texts for an agency’s press section during an internship and contributed to ongoing projects’ marketing strategy.
