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Alesandria Orlando

@alesandriaorlando

Strategic operations leader and PMP-certified program manager.

United States
Message

What I'm looking for

I seek senior roles where I can lead cross-functional teams to deliver mission-driven technical and creative programs, drive digital transformation, and build sustainable operational frameworks in collaborative, impact-focused organizations.

I am a strategic operations leader and PMP-certified program manager with over eight years of experience guiding mission-driven organizations across healthcare, technology, and community-based creative work. I translate institutional vision into sustainable operations through governance frameworks, budget and resource management, and cross-functional coordination.

I have led large-scale technical initiatives, including application migrations to AWS and Azure, ServiceNow integrations, Splunk and AppDynamics deployments, and the development of a Network Operations Center. I established PMO practices, implemented Atlassian tools, and improved ITSM workflows to increase visibility and operational resilience.

Alongside technical program work, I engage in public-facing creative leadership—producing and exhibiting fine art, managing brand and e-commerce for creative professionals, and participating in an artist residency that blends storytelling, immersive design, and community engagement.

Experience

Work history, roles, and key accomplishments

FR
Current

Software & Tools Consultant

Freelance

Jan 2025 - Present (1 year 2 months)

Lead public-facing art experiences and provide IT project management and cloud strategy consulting to mission-driven clients, managing brand, e-commerce, and digital content to support business and artistic growth.

BF

Senior Technical Project Manager

Baptist Health South Florida

Jan 2024 - Jan 2025 (1 year)

Led development of a Network Operations Center and implemented Splunk and AppDynamics integrations, and managed migration of 30+ healthcare applications to AWS and Azure to improve monitoring and scalability.

BF

Chief of Staff, Strategic Operations

Baptist Health South Florida

Mar 2021 - Jan 2024 (2 years 10 months)

Directed alignment of 300+ third-party applications for a Cerner implementation, developed IT governance frameworks, and led ServiceNow sustainment to improve CMDB accuracy and vendor partnerships.

BF

Business Operations Specialist

Baptist Health South Florida

Jun 2021 - Mar 2022 (9 months)

Implemented Atlassian tools and Agile training, established a PMO with standardized methodologies, and led digital transformation initiatives to enhance IT service delivery and executive reporting.

Education

Degrees, certifications, and relevant coursework

Florida Atlantic University logoFU

Florida Atlantic University

Master of Science, Information Technology & Management

Master of Science in Information Technology & Management completed at Florida Atlantic University.

Tech stack

Software and tools used professionally

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Alesandria Orlando - Software & Tools Consultant - Freelance | Himalayas