Open to opportunities

Ale Parga

@aleparga

Message

Confident data analyst with strong customer service and communication skills.

Zimbabwe

Message

What I'm looking for

I seek a role that values data-driven decision-making and fosters professional growth.

I am a detail-oriented professional with a strong background in customer service, data analysis, and sales. My experience spans various roles, including my current position as a Kitchen and Office Assistant at Quest Academy Charter School, where I manage the distribution of educational materials and provide translation services to bridge communication gaps. I am passionate about using data to enhance user experiences and operational efficiency.

Previously, I served as a General Manager at Planet Fitness, where I analyzed membership trends and improved customer engagement. My ability to manage multiple tasks and maintain high-quality service has consistently placed me among the top performers in sales and customer satisfaction. I am also a Certified Nursing Assistant, where I provided compassionate care and ensured patient safety, further honing my problem-solving skills and attention to detail.

Experience

Work history, roles, and key accomplishments

Current

Kitchen and Office Assistant

Current

Quest Academy Charter School

Aug 2021 - Present (3 years 10 months)

Operated lamination equipment and managed the timely distribution of materials to educators. Provided accurate English and Spanish translation services, bridging language barriers during meetings and conferences. Assisted kitchen staff with food preparation, maintaining cleanliness, sanitation, and proper food storage per health regulations.

Lamination Equipment Operation Document Management Translation Inventory Management

Homemaker

Self Employed

Jan 2015 - Aug 2021 (6 years 7 months)

Managed household operations, including budgeting and scheduling, demonstrating strong organizational skills. Developed robust time management, problem-solving, and multitasking abilities through daily responsibilities. Coordinated appointments and activities efficiently to maintain household functionality.

Budgeting Scheduling Time Management Problem Solving Multitasking Household Management Organizational Skills Resource Allocation

Front Desk Clerk/General Manager

Planet Fitness

Mar 2012 - Dec 2014 (2 years 9 months)

Began as a Front Desk Clerk, handling membership sales, account maintenance, and customer service, consistently achieving top sales numbers. Promoted to General Manager, overseeing club statistics, bank deposits, and sales/member retention. Managed employee scheduling, payroll, training for a team of eleven, and maintained facility equipment and inventory.

Customer Service Account Management Data Analysis Payroll Management Maintenance Team Leadership Sales Performance

Certified Nursing Assistant

Del Sol Medical Center

Jul 2008 - Jun 2012 (3 years 11 months)

Followed hospital infection control protocols and promoted patient-centered care, monitoring vital signs, intake/output, and meal consumption while reporting changes to medical staff. Provided compassionate patient care, assisting with daily living activities such as bathing, dressing, and feeding. Collaborated with registered nurses on wound care, catheter care, and post-operative recovery, utili

Patient Care Vital Signs Catheter Care Post Op Recovery Electronic Health Records Communication