Ale Parga
@aleparga
Confident data analyst with strong customer service and communication skills.
What I'm looking for
I am a detail-oriented professional with a strong background in customer service, data analysis, and sales. My experience spans various roles, including my current position as a Kitchen and Office Assistant at Quest Academy Charter School, where I manage the distribution of educational materials and provide translation services to bridge communication gaps. I am passionate about using data to enhance user experiences and operational efficiency.
Previously, I served as a General Manager at Planet Fitness, where I analyzed membership trends and improved customer engagement. My ability to manage multiple tasks and maintain high-quality service has consistently placed me among the top performers in sales and customer satisfaction. I am also a Certified Nursing Assistant, where I provided compassionate care and ensured patient safety, further honing my problem-solving skills and attention to detail.
Experience
Work history, roles, and key accomplishments
Kitchen and Office Assistant
Quest Academy Charter School
Aug 2021 - Present (3 years 10 months)
Operated lamination equipment and managed the timely distribution of materials to educators. Provided accurate English and Spanish translation services, bridging language barriers during meetings and conferences. Assisted kitchen staff with food preparation, maintaining cleanliness, sanitation, and proper food storage per health regulations.
Homemaker
Self Employed
Jan 2015 - Aug 2021 (6 years 7 months)
Managed household operations, including budgeting and scheduling, demonstrating strong organizational skills. Developed robust time management, problem-solving, and multitasking abilities through daily responsibilities. Coordinated appointments and activities efficiently to maintain household functionality.
Front Desk Clerk/General Manager
Planet Fitness
Mar 2012 - Dec 2014 (2 years 9 months)
Began as a Front Desk Clerk, handling membership sales, account maintenance, and customer service, consistently achieving top sales numbers. Promoted to General Manager, overseeing club statistics, bank deposits, and sales/member retention. Managed employee scheduling, payroll, training for a team of eleven, and maintained facility equipment and inventory.
Certified Nursing Assistant
Del Sol Medical Center
Jul 2008 - Jun 2012 (3 years 11 months)
Followed hospital infection control protocols and promoted patient-centered care, monitoring vital signs, intake/output, and meal consumption while reporting changes to medical staff. Provided compassionate patient care, assisting with daily living activities such as bathing, dressing, and feeding. Collaborated with registered nurses on wound care, catheter care, and post-operative recovery, utili
Education
Degrees, certifications, and relevant coursework
Burges High School
High School Diploma, General Studies
Activities and societies: Who’s Who Among American High School Students, Athletics
Inducted into the Who’s Who Among American High School Students. Participated in athletics during the academic period.
El Paso Community College
Associate of Arts, Arts
Graduated with an Associate of Arts degree in 2013. Gained foundational knowledge in science, anatomy, and physiology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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