Aleksandre Khobelia
@aleksandrekhobelia
Technical Support Specialist focused on Linux/Windows troubleshooting, network diagnostics, and security hardening toward a SOC career.
What I'm looking for
I’m a Technical Support Specialist with hands-on experience supporting production systems, including installing and configuring self-service payment terminals. I maintain Linux-based environments, apply updates, and support system stability while contributing to system hardening.
I diagnose and resolve hardware and connectivity issues through structured troubleshooting and faster diagnostics to reduce downtime. I also troubleshoot network connectivity with tools like Wireshark and Nmap, monitor systems, respond to technical incidents, and document recurring issues to improve internal efficiency.
Alongside support work, I build and test environments through my system administration and virtualization labs (Debian/Ubuntu, VMware/VirtualBox). I’ve completed 30+ cybersecurity labs on HackTheBox and TryHackMe, practiced log analysis and basic incident investigation, and I’m currently expanding my knowledge in cybersecurity, system hardening, and incident response with a long-term goal of developing into a Security Operations (SOC) role.
Experience
Work history, roles, and key accomplishments
Technical Support Specialist
Georgian Payment
Jan 2025 - Present (1 year 6 months)
Installed and configured self-service payment terminals across multiple locations and maintained Linux-based production environments. Diagnosed hardware and network connectivity issues, monitored systems, and responded to technical incidents while documenting recurring problems and solutions.
Education
Degrees, certifications, and relevant coursework
EPAM
IT Support & Operations (Training), Information Technology Support
Completed EPAM IT Support & Operations training. Focused on practical IT support topics relevant to day-to-day operational environments.
Udemy
IT Fundamentals & Cybersecurity Essentials (Course), Cybersecurity
Completed Udemy coursework in IT Fundamentals & Cybersecurity Essentials. Built foundational knowledge in core IT concepts and introductory cybersecurity topics.
AlgoUni
Python & Cybersecurity Basics (Course), Computer Programming (Python)
Completed AlgoUni training in Python & Cybersecurity Basics. Developed basic Python skills alongside introductory cybersecurity concepts.
Availability
Location
Authorized to work in
Job categories
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