Khaled Mashour

I am a detail-oriented, bilingual (Native Arabic/C2 English) technical support specialist with over three years of experience delivering high-stakes customer support and system maintenance. I excel at resolving complex user issues, managing large-scale system deployments, and maintaining professional, empathetic digital engagement to ensure customer satisfaction.

With a background in telecommunications engineering and specialized training in business communication and customer service, I combine technical knowledge of network security and surveillance systems with strong organizational and multitasking skills. I am dedicated to supporting educational platforms and digital services that empower children globally, while consistently communicating clearly across cultures.