At Indian School of Business – ExecEd & Digital Learning, I manage executive education programmes from client scoping through delivery and post-programme support. I managed 25 concurrent programmes per quarter for 20 corporate clients, with an average participant satisfaction score of 97%.
I also built structured feedback loops between clients, participants, and faculty, and designed SOPs for programme management workflows. Across 10 of 11 programmes delivered in my first six months, client satisfaction scored 4.8–5.0 out of 5.0.
At TATA Consultancy Services, I managed five simultaneous technology projects with a combined budget of USD 5MN, delivering them on time and within scope. I led a cross-functional team of 7+ members across three geographies and reduced project escalations by 90% through proactive risk identification and stakeholder communication.
At Hive Space Business Center, I introduced KANBAN using Trello and managed an INR 70 LPA operational budget, achieving 35% cost savings. I’m a Professional Scrum Master (PSM I) with experience in programme and project delivery, operations, and client success.
