Open to opportunities

Alejandro Garcia

@alejandrogarcia

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Product Owner and Business Analyst driving product-led solutions and process improvements with Salesforce expertise.

Peru

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What I'm looking for

I seek a product-focused role where I can lead agile teams, prioritize roadmaps, drive process improvements, and deliver Salesforce-integrated solutions.

I am a Product Owner and Senior Business Analyst with a strong track record leading cross-functional teams to deliver integration-focused API products and Salesforce solutions. I combine functional analysis, process improvement and agile practices to turn stakeholder needs into prioritized backlogs and working software.

At Salesforce I led discovery sessions, created epics and user stories, and supported SCRUM teams in delivering enhancements and new functionality, often stepping into Product Owner responsibilities. I have driven backlog prioritization across multiple product lines and maintained close collaboration with stakeholders to ensure business alignment.

My background includes hands-on Salesforce development and UX work—Lightning Web Components, Aura, Apex—and experience across QA/UAT, journey mapping, and regression support. I mentor newcomers and help bridge gaps between business and engineering for clearer implementation.

I hold multiple Salesforce certifications and a degree in Informatics Engineering, and I seek roles where I can continue improving processes, shaping product strategy, and delivering measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Product Owner

Current

Oktana Corporation

Jan 2025 - Present (9 months)

Led SCRUM team ownership for integration-focused APIs, prioritizing backlogs and delivering enhancements and new functionality while coordinating directly with stakeholders.

Product Ownership Scrum API Integration Stakeholder Management User Stories Agile Methodologies

Senior Business Analyst

Oktana Corporation

Jan 2023 - Jan 2025 (2 years)

Led discovery sessions and designed solutions, created user stories and maintained backlogs, supported development by clarifying requirements and improving business process documentation.

Business Analysis User Story Development Backlog Management Process Mapping Scrum SAFe

Business Analyst

Oktana Corporation

Jan 2022 - Dec 2022 (11 months)

Conducted discovery to define business requirements and created epics and user stories using SCRUM/SAFe, acting as primary contact for development and occasionally as Product Owner.

Scrum SAFe Stakeholder Management Solution Design Salesforce

Salesforce Junior Developer

Oktana Corporation

Jan 2021 - Dec 2022 (1 year 11 months)

Designed and developed UX for Salesforce events using Communities, LWC, Aura and Apex; contributed to web programming for keynotes and mentored new team members.

Lightning Web Components Aura Apex UX Design Web Development Mentorship

Semi Senior Business Analyst

Oktana Corporation

Jan 2022 - Jan 2022 (0 months)

Assisted in writing user stories, mapped and streamlined post-sale processes, supported regression testing and QA/UAT to improve product quality and process efficiency.

Process Mapping QA Regression Testing Business Process Improvement Salesforce

Salesforce Junior Consultant

Protiviti Member Firm Peru

Jan 2020 - Jan 2021 (1 year)

Delivered Salesforce consulting and implementation support as a junior consultant, contributing to configuration, requirements gathering, and client-facing activities.

Salesforce Configuration Consulting Requirements Gathering Client Communication Implementation Support Service Cloud