At Boston Scientific, I lead requirements discovery for Compliance IT enhancements, translating business needs into BRDs, user stories, acceptance criteria, and delivery-ready Scrum backlogs. I also reduced escalations related to Payments data-quality issues by 50% through reconciliation controls and preventive checks.
Previously at Equifax and Citibank, I supported technology transformation, regulatory controls, and end-to-end RPA initiatives. I've used SQL, Excel, Google Sheets, and Looker Studio to reconcile delivery data, strengthen reporting, identify automation opportunities, and improve operational visibility.
Earlier at Accenture, I managed multi-region technology delivery, SAP data migration, and implementation work across business, technology, and operations teams. I bring more than 10 years of experience turning complex needs into practical requirements, tested solutions, and repeatable processes.
