Open to opportunities

Alejandra Vargas

@alejandravargas1

Founder and operations leader delivering high-quality service through process improvement, research, and AI-enabled workflows.

Ecuador

Message

What I'm looking for

I’m looking to lead operations and strengthen processes in a service-focused organization, using research, quality assurance, and AI-powered tools to deliver consistent customer experiences and efficient workflows.

I’m an Ecuador-based founder and operations leader with hands-on experience coordinating multidisciplinary service delivery, client communications, and daily administrative processes. I focus on reliability, service quality, and clear documentation to keep teams and operations running smoothly.

At Activamente – Psychological Specialty Center, I manage scheduling, resolve customer inquiries and operational issues, and review confidential records and documentation. I evaluate information from multiple sources to support business decisions and improve operational efficiency.

I also build and review digital content for websites, social media, and marketing campaigns, pairing content review with online research and fact checking. Using AI-powered tools and digital platforms, I streamline workflow efficiency and strengthen productivity.

Previously, I ran Vargas & Vasconez Business Consulting, where I conducted research and analysis, prepared reports and presentations, and coordinated consulting projects. Earlier, as an Administrative Supervisor, I supported process management and quality control by verifying information accuracy and coordinating team communication.

Experience

Work history, roles, and key accomplishments

Current

Owner & Founder

Current

Activamente – Psychological Specialty Center

Apr 2021 - Present (5 years 3 months)

Manage daily operations for a multidisciplinary psychological specialty service center, including scheduling, client communications, confidential recordkeeping, and service quality. Conduct online research and use AI/digital tools to support process improvement and digital content creation for marketing.

Operations Management Customer Support Content Review Process Improvement Business Administration Online Research AI Tools Digital Platforms Content Creation Workflow Optimization

Owner & Founder

Vargas & Vasconez Business Consulting

Apr 2017 - Jul 2019 (2 years 3 months)

Provide business consulting services, including research and analysis to support strategic and operational decisions. Prepare business reports and documentation, and manage client relationships and consulting project coordination.

Business Consulting Research And Analysis Report Writing Business Documents Client Relationship Management Project Coordination

Administrative Assistant

EATA Cia. Ltda.

Jun 2016 - Jun 2016 (0 months)

Administrative Assistant at EATA Cia. Ltda., supporting operational and administrative work during the stated period.

Telemarketing Agent

Cuarenta Grados Liquor Store

Oct 2015 - Jan 2016 (3 months)

Telemarketing Agent at Cuarenta Grados Liquor Store during the stated period.

Administrative Supervisor

Edwin Vargas Consultores

Apr 2013 - Jan 2016 (2 years 9 months)

Supervise administrative processes and documentation, reviewing information for accuracy and completeness. Coordinate operational activities and team communication, supporting process management and quality control initiatives.

Documentation Review Quality Control Process Management Operational Coordination